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Cancellation & Refund Policy

Merchant business' return and cancellation policy must be made available to customers on website and they have to agree to its terms during the order process. Customers have to click on an "Accept" or "Agree" for return and cancellation button before submitting their payment information. Then, once the order has been submitted, policy can be sent to customers with the order confirmation email.

Cancellation Policy

One Stop Shoppy believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
• Cancellations will be considered only if the request is made within 72 hours of a booking. However, the cancellation request will not be entertained if the orders have been communicated and they have initiated the process them.
• One Stop Shoppy does not accept cancellation requests for perishable like Flight, Bus etc. However, refund can be made if the customer establishes that the information is not correct.
• In case you feel that the reference received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the Invoice. The Customer Service Team after looking into your complaint will take an appropriate decision.

Refund Policy

When you buy our services, We develop and sell software that we use ourselves every day and have thousands of satisfied customers worldwide, and our support is second to none. That is why we can afford to back our products with this special guarantee. Please include your reference number (sent to you via email after booking) and optionally tell us why you’re requesting a refund – we take customer feedback very seriously and use it to constantly improve our products and quality of service.

                                            
 
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